Shipments

Shipments

After receiving your orderconfirmation, the company Nibano undertakes to deliver to the DPD carrier all references ordered within 1 to 5 working days (subject to available stock and out of order embroidered or personalised clothing).

Shipping costs

✓ United Kingdom : Free UK delivery starting from 49 € ( 43.61 £ ) without VAT. For orders under 49 € ( 43.61 £ ) without VAT, we will charge 8.99 € ( 8 £ ) without VAT. 

✓ Europe : Free Europe delivery starting from 99 € without VAT. For orders under 99 € without VAT, we will charge 8.99 € ( 8 £ ) hors taxes. 

✓ Switzerland : Free delivery in Switzerland starting from 249 € without VAT. For orders unders 250 € without VAT, we will charge 20 € hors taxes.

When you place your order before 11h

Under normal conditions, the delivery will be made between 48h and 72h by our DPD carrier (subject to available stock and out of order embroidered or personalized clothing).

DPD undertakes, by contract with the company Nibano, to deliver your order, by hand against signature, to the address of the buyer supplied by the company Nibano, or in the nearest relay-package, if the customer is not present at the delivery address.

In addition, the Product is transported at the risk and peril of the buyer. In any case, Nibano can not be held responsible if the carrier does not honor his delivery service at home for the cause of overload of the carrier (direct delivery in relay packages).

When your order is shipped outside the United Kingdom

The customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, taxes due under the laws of the country of receipt of the order as well as shipping surcharges.

When you notice a delay in the delivery

Delivery will be made by the DPD carrier in Europe. Possible delays do not entitle the buyer to claim damages. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied.

When you notice an error in the delivery

In case of apparent defects, the buyer has the right of return under the conditions provided in this document.

The goods always travel at the risk of the recipient. Always check your parcel on arrival. You have 48 hours to make any reservations with the carrier in case of missing or damaged.

When your order is partial available

For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery.

When you want 2 delivery adresses

If the customer wants 2 places of delivery, he places 2 orders, with related delivery costs.

* Orders placed between Friday and Sunday are shipped only the following Monday.

Nibano N° 1 in Hospitality & Beauty wear

Nibano, the brand that can satisfy all your needs with a large standard collection. We also offer 'bespoke creations' where we create aprons, chef's jackets,chef's trousers,tabards and tunics the way you want.

Contact Us

Phone
+44 141 846 0155
E-mail
info@nibano.com